Privacy Policy | Ultracomms

Privacy Policy

Ultra Communications Limited Privacy Policy Statement

This Privacy Policy Statement describes how Ultra Communications Limited (hereafter referred to as Ultracomms) manages personal information and respects your privacy. This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy.

Definitions and interpretations

In this Policy the following terms shall have the following meanings:

“Account”

means collectively the personal information, payment information and credentials used by users to access material and/or any communications system on the website;

“Content”

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;

“Cookie”

means a small text file placed on your computer by Ultracomms when you visit certain parts of this website. This allows us to identify recurring visitors and to analyse their browsing habits within the website;

“Data”

means collectively all information that you submit to the website. This includes, but is not limited to, account details and information submitted using any of our services or systems;

“GDPR”

General Data Protection Regulation (GDPR) (EU) 2016/679

“Service”

means collectively any online facilities, tools, services or information that Ultracomms makes available through the website either now or in the future;

“System”

means any online communications infrastructure that Ultracomms makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User”/“Users”

means any third party that accesses the website and is not employed by Ultracomms and acting in the course of their employment; and

“Website”

means the website that you are currently using (https://www.ultracomms.com/) and any sub-domains of this site (e.g. subdomain. https://www.ultracomms.com/news/ unless expressly excluded by their own terms and conditions.

Most of our website is available and open to you without having to provide any Personal Data. However, in order to access and use certain parts, for example the client portal, we will require Personal Data from you; like your name, e-mail address, company name and telephone number (personally identifiable information or “Personal Data”). Ultracomms uses this information to customise your experience on our web site and provides you with a password to use these websites, or for the purposes stated at the time of collection, such as participation in a promotion. You have the right to refuse to provide this information, however access to certain secure portions of the website(s) will not be provided.

By registering on the Ultracomms web site, you will be deemed to have consented to the use, transfer, export and retention of your Personal Data as set out in this privacy statement. Consequently, after registering, Ultracomms may use this submitted information for the purposes for which you and Ultracomms have intended and to provide you with additional information, such as alerting you to products and services that can assist you in your business, promoting site registration, and assisting in order processing. Ultracomms will maintain Personal Data in a secure environment through a secure connection/encryption to ensure confidentiality. Ultracomms aims to ensure that any Personal Data held by us is accurate. You may update or amend your Personal Data held by Ultracomms by changing your profile information on the site(s) for which you have registered or by contacting Ultracomms at: support@ultracomms.com or submitting a request by contacting Ultracomms.

The information we collect will be relevant to the purposes for which they are to be used. Ultracomms will ensure as far as possible that such data will be accurate, complete and kept up to date.

Ultracomms does not sell, trade or rent information on companies or of a personal nature to any other organisation.

We sometimes collect anonymous information from visits to our site to measure visitor activity. We use the information to measure the number of visitors to the different areas of the site, and to help us make the site more useful to visitors.

Any relevant data supplied by you will be held on our database and may be used to inform you about our range of business development services that relate to your business. If you do not wish to receive such information, please contact us.

Cookies

Ultracomms may set and access Cookies on your computer. First-party Cookies that may be placed on your computer are detailed in Schedule 1 [and third-party Cookies that may be placed on your computer are detailed in Schedule 2].

All Cookies used by the website are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. Ultracomms has carefully chosen these Cookies and uses them to facilitate certain functions and features of the website.

We also use Cookies for analytics purposes. These Cookies track your movements and activities on the website and are designed to give us a better understanding of our users, thus enabling us to improve the website and our services.

Before the website sets Cookies on your computer, you will be presented with a message requesting your consent to set those Cookies. None of the Cookies set by the website jeopardise your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the website may not function fully or as intended.

Certain features of the website depend upon Cookies to function and are deemed, within the law, to be strictly necessary. These Cookies are detailed in Schedule 1A. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings.

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the website.

You may delete Cookies at any time, however you may lose any information that enables you to access the website more quickly.

The website uses the third-party Cookies detailed in Schedule 2 for the purposes described therein. These Cookies are not integral to the services provided by the website to you and may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent.

It is recommended that you ensure that your Internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

Our use of data

Any personal Data you submit will be retained by Ultracomms for as long as you use the services and systems provided on the website. Data that you may submit through any communications system that we may provide may be retained for a longer period.

Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties.

Data we will be collecting:

  • Search terms you have used to either find our website or used on our website, a record of all browsing behaviour including links clicked. This is done via a cookie which is set on your first arrival to our website and the contents of any form you submit to us.
  • Information that will help us contact you in the future like: name, company name, address, phone and email.
  • And retain all personal information disclosed by you to us, we will not seek to append personal data from external sources.
  • Information on engagement with the emails you receive from us.
  • The IP address your router freely transmits to our web servers.
  • Your browser user agent, as freely transmitted by your computer. This includes your browser build information, your device type and your computer’s operating system.

Data we will not be collecting:

  • Information about browsing habits outside of our own domains (Ultracomms.com)
  • Personal information relating to you and your private life, such as gender, age.

This data is held in a state of the art highly protected data storage environment within the UK and will be used to:

  • Help improve the content we display on our website,
  • Answer any questions you may have submitted and retain this information to ensure a fast and effective service in the future,
  • Provide you with the fastest access to the latest content relevant to you,
  • Ensure we remain compliant under the terms of the GDPR.

Where do we store your data?

We only store data on our UK Ultracomms managed secure environment. Your data will never be transmitted outside of the UK. Unless you have specifically requested us to do.

Email options

Should you wish to stop receiving emails from Ultracomms

  • You may use the unsubscribe link, which will be present within the footer of every email we send to you. Your subscription preferences will be immediately updated.
  • You may write to the Ultracomms Data Controller, specifically requesting your removal (addressed to: Data Controller, Ultra Communications Limited, Compass House, North Harbour Business Park, Portsmouth PO6 4PS), your request will be actioned upon within 28 days of its receipt. You must include your name and email address for us to ensure its removal.

Please note we cannot accept unsubscribe requests through any other channel.

Data security

Due to the open nature of the internet, transmitting data to Ultracomms must only be done via approved data transmission channels. We will endeavour to ensure your data is transmitted to us using the known best practice approaches. It’s important to note, any data you send to us is sent at your own risk.

Disclosing your information

We will only pass on the personal information collected if we have a legal obligation to do so. We will not share your information with any Third Parties.

Your rights

Ultracomms is working hard to ensure it sets an exemplarily standard in data management and usage. Specifically, under the proposed the GDPR you have the right to request the following:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure (or be forgotten)
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

For more information on GDPR and your rights please see
https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

If you have questions concerning the processing of your personal data you should contact the Data Protection Officer:  Data Controller, Compass House, North Harbour Business Park, Portsmouth PO6 4PS, email info@ultracomms.com, Tel 0330 045 0050.

 

In the event that you have not received a response within 30 days you have the right to contact The ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Email: https://ico.org.uk/global/contact-us/email or telephone: 0303 123 1113.

External links

Ultracomms may from time to time link to third party websites displaying useful content. It’s important to note this privacy policy specifically covers the Ultracomms.com domain. Ultracomms is not responsible for the privacy practices or content of these web sites.

Please ensure you have verified the privacy policies on any external websites before submitting personal information.

Changes to this Policy

Ultracomms reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Schedule

Schedule 1: Strictly Necessary Cookies
O2CAllowCookies – Stores cookie opt in/out settings
Schedule 2: Third-Party Cookies
_utma (Google) – Google Analytics
_utmb (Google) – Google Analytics
_utmc (Google) – Google Analytics
_utmz (Google) – Google Analytics

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