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Ultracomms Ofcom office of communications logo

Ultracomms ensures compliance with new Ofcom rules regarding the ‘Persistent misuse of an electronic communications network or service’.

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Ultracomms has been helping clients manage their outbound dialling in a responsible manner to protect their own customers and ensure Ofcom compliance since 2004. In fact, supporting our clients compliance…

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Future of the Contact Centre Conference Logo

ultracomms hosts pci dss roundtable at the engage future of the contact centre conference

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Fareham, UK – 21 February, 2017 Ultracomms, Europe’s first cloud-based contact centre services provider will be hosting a round table discussion on PCI DSS at one of the UK’s leading…

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PCI London logo

ultracomms attends major payment security event, pci london, 2017

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Fareham, UK – 24 January, 2017 Ultracomms, Europe’s first cloud-based contact centre services provider announced today that they will be attending and sponsoring the UK’s leading payment risk and security…

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Two Saints logo

ultracomms supports local homeless charity to make a difference this christmas

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Fareham, UK – 20 December, 2016 Ultracomms, the Fareham based cloud contact centre technology provider has entered into the true spirit of Christmas this year by allocating its entire client…

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ICMR Customer Contact EXPO

ultracomms introduces advanced interaction analytics to its cloud platform at cc expo 2016

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Fareham, UK – 27 September, 2016 Ultracomms, Europe’s first cloud-based contact centre services provider will be showcasing how their innovative inbound, outbound and blended solutions integrate seamlessly with multiple channels…

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Stuart at Ultracomms

ultracomms to strengthen channel strategy with key new appointment

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Fareham, UK – 1 September, 2016 – Ultracomms, Europe’s first cloud-based contact centre services provider has today announced the appointment of Stuart Forrest as Channel Manager, joining with immediate effect.…

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ultracomms’ amd+ shortlisted in the top 10 contact centre technology awards, 2016

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Fareham, UK – 14 July, 2016 Ultracomms, Europe’s first cloud-based contact centre services provider has today has been shortlisted in the Top 10 Contact Centre Technology Awards 2016 with its…

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Derwyn at Ultracomms

ultracomms appoints derwyn jones as chief executive officer

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Fareham, UK – 28 June, 2016 Ultracomms, Europe’s first cloud-based contact centre services provider has today announced the appointment of Derwyn Jones as Chief Executive Officer.  Derwyn brings with him…

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Call miner Eureka logo

ultracomms partners with callminer to add market-leading interaction analytics solutions to its pci certified cloud platform

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Fareham, UK – 25 April, 2016 Ultracomms, Europe’s first cloud contact centre services provider and CallMiner, Inc., rated first in customer satisfaction for customer engagement analytics, today announced a new…

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Level 1 Certified Service Provider with credit card and padlock logo

ultracomms achieves payment card industry data security standard (pci dss) level 1 certification for its cloud platform

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Fareham, UK – 05 April, 2016 Ultracomms, Europe’s first cloud contact centre services provider, today announced that it has been certified as compliant with the Payment Card Industry Data Security…

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Response to Ofcom Consultation papercover

ultracomms publishes response to ofcom consultation on its persistent misuse policy – focus on silent and abandoned calls

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Fareham, UK – 25 February, 2016 Ultracomms, Europe’s first cloud contact centre services provider has today published its response to the Ofcom consultation on its ‘persistent misuse’ policy, which includes…

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Aquarium Software logo

ultracomms and aquarium software formalise partnership to offer omni-channel customer management suite to contact centre customers

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Fareham, UK – 09 December, 2015 Ultracomms, Europe’s first cloud contact centre services provider, has today announced that it has formalised its long standing relationship with Aquarium Software Ltd to…

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Ultracomms cc Expo Stand with people

ultracomms at cc expo – an overview

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Fareham, UK – 30 September, 2015 Ultracomms, Europe’s first cloud-based contact centre solution provider, is exhibiting at this year’s CC Expo, showcasing its latest innovations, as well as the debut…

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Ultracomms modern answer phone black model

new independent study set to re-open the debate on the effectiveness of answer machine detection

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Fareham, UK – 24 September, 2015 Ultracomms, Europe’s first cloud contact centre services provider, has today published an independent study which validates the company’s own findings on the effectiveness of…

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ultracomms kicks off channel campaign with key appointment

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Fareham, UK – 10 August, 2015 Ultracomms has catalysed the next phase of its expansion plan with the appointment of Alan Quinlan (pictured left) as Channel Sales Director tasked with…

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