News & Blog

15th April 2019

It’s still good to talk! New research shows customers embrace webchat, SMS and social media to contact brands – but phone contact is still central to best customer experience.

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Webchat, SMS and social media messaging are popular ways for customers to contact brands – but new…

15th April 2019

Consumer research by contact centre specialist Ultracomms reveals lack of awareness around secure payments

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Customers give out payment details over the phone even when they aren’t confident or haven’t considered whether…

13th February 2019

Ultracomms Answer Machine Detection Solution Awarded European Patent

https://www.ultracomms.com/wp-content/uploads/shutterstock_429973774AMD-1024x683.jpg 1024 683 Ultracomms Ultracomms https://www.ultracomms.com/wp-content/uploads/shutterstock_429973774AMD-1024x683.jpg 13th February 2019 18th February 2019

Contact centre technology specialist Ultracomms has been awarded a European patent for its pioneering answer machine detection…

7th February 2019

Changing risk landscape evidenced by GDPR breach notifications

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Since GDPR was introduced last year, data regulators have been formally notified of nearly 60,000 personal data…

29th January 2019

Businesses take a risk every time they ask a customer to read card details out over the phone…

https://www.ultracomms.com/wp-content/uploads/shutterstock_365771174-002-1024x678.jpg 1024 678 Ultracomms Ultracomms https://www.ultracomms.com/wp-content/uploads/shutterstock_365771174-002-1024x678.jpg 29th January 2019 30th January 2019

Businesses take a risk every time they ask a customer to read card details out over the…

25th January 2019

Still taking card details over the phone? Remove your business from payment card industry compliance scope with Ultracomms’ award-winning integration service

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It’s never been easier to integrate Level 1 PCI-DSS payment security with your contact centre platform. And…

24th January 2019

Why is it time to make PCI-DSS compliance a priority?

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We asked independent expert Philip Morton for his view: “The Payment Card Industry (PCI) Data Security Standard…

7th January 2019

A seismic shift in consumer spending away from high street, but are retailers’ payment processes leaving them open to attack?

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The January sales are in full swing and one thing is clear – more and more consumers…

3rd December 2018

Ultracomms warns businesses to review processes as telephone payment security watchdog issues strict new guidelines

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Ultracomms, a leading provider of PCI DSS compliant secure telephone payment solutions, has warned businesses that they…

30th November 2018

A bumper Christmas for retail spending – but are businesses failing to spot the fraud risk?

https://www.ultracomms.com/wp-content/uploads/shutterstock_520769017-1024x576.jpg 1024 576 Ultracomms Ultracomms https://www.ultracomms.com/wp-content/uploads/shutterstock_520769017-1024x576.jpg 30th November 2018 25th January 2019

With £8.2bn estimated to have been spent by UK consumers over the Black Friday/Cyber Monday weekend, and…

It’s still good to talk! New research shows customers embrace webchat, SMS and social media to contact brands – but phone contact is still central to best customer experience.

Consumer research by contact centre specialist Ultracomms reveals lack of awareness around secure payments

Ultracomms Answer Machine Detection Solution Awarded European Patent

Changing risk landscape evidenced by GDPR breach notifications

Businesses take a risk every time they ask a customer to read card details out over the phone…

Still taking card details over the phone? Remove your business from payment card industry compliance scope with Ultracomms’ award-winning integration service

Why is it time to make PCI-DSS compliance a priority?

A seismic shift in consumer spending away from high street, but are retailers’ payment processes leaving them open to attack?

Ultracomms warns businesses to review processes as telephone payment security watchdog issues strict new guidelines

A bumper Christmas for retail spending – but are businesses failing to spot the fraud risk?

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News & Blog

It’s still good to talk! New research shows customers embrace webchat, SMS and social media to contact brands – but phone contact is still central to best customer experience.

Consumer research by contact centre specialist Ultracomms reveals lack of awareness around secure payments

Ultracomms Answer Machine Detection Solution Awarded European Patent

Changing risk landscape evidenced by GDPR breach notifications

Businesses take a risk every time they ask a customer to read card details out over the phone…

Still taking card details over the phone? Remove your business from payment card industry compliance scope with Ultracomms’ award-winning integration service

Why is it time to make PCI-DSS compliance a priority?

A seismic shift in consumer spending away from high street, but are retailers’ payment processes leaving them open to attack?

Ultracomms warns businesses to review processes as telephone payment security watchdog issues strict new guidelines

A bumper Christmas for retail spending – but are businesses failing to spot the fraud risk?

Calls handled in minutes

Secure payments processed

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