About Us | Ultracomms

About Us

For more than a decade, Ultracomms has been providing leading cloud technology to help organisations manage their inbound and outbound customer contact.

In fact, we were the first in Europe to realise the benefits that cloud solutions could deliver, and since 2004, we’ve been helping our clients manage their customer interactions, reliably, securely and productively through the cloud.

Our constantly evolving customer contact management platform has been designed with resilience and continuous availability at its core. With our cloud infrastructure hosted across three separate geographical locations in the UK, we ensure customers receive reliable and consistent levels of service and outstanding support.

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MAXIMUM PRODUCTIVITY

With customer-led feature development and proactive campaign monitoring and support, we help clients achieve maximum productivity while delivering best-in-class service to their end customers – enabling them to remain at the forefront of the rapidly evolving contact centre market.

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INTEGRATION AND ANALYTICS

Our open standards development philosophy ensures our cloud and on premise solutions are simple to integrate with any telephony infrastructure, software or CRM system. With leading technology partners we are able to deliver advanced interaction analytics and omni-channel features to provide a complete contact centre solution.

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