Delivering secure, compliant, omni-channel contact centre experiences.
Providing customer insight to boost contact centre productivity with speech analytics.
Trust our secure, compliant cloud contact technology for brands, contact centres and network service providers
Proven Customer Contact Management
Ultracomms' omni-channel contact platform greets your customers at all your touchpoints: phone, email, web chat, SMS and social media messaging; for more successful campaigns and great customer experiences.
“Introducing the Ultracomms platform was fuss free and we were provided with a fantastic level of support and guidance from the technical teams.” Ashley Scott, Head of Sales, Lifetime Training
PCI DSS Compliant Secure Telephone Payments
Provide customers with peace of mind and reduce business risk with flexible, scalable PCI DSS compliant telephone payment solutions for contact centres, network service providers and all businesses.
“Ultracomms' service and ability to implement the PCI Payment Gateway solution within very tight time constraints was exceptional.” Chris Sayer, Project Manager, The Arch Company
Enhance customer experience. Optimise performance & productivity.
Optimise customer interactions, across all channels, with flexible cloud contact centre solutions that integrate with your existing infrastructure effortlessly.
Customer Contact Management
Maximise contact centre productivity and enhance customer experience with integrated omni-channel solutions.
Pro-active Customer Support
Unrivaled customer support, 24/7/365 at no extra cost, just give us a call and we'll be happy to help.