Features of our flexible contact centre solutionsOur solutions
Easy to deploy solutions that serve your customers across all channels for more successful campaigns and a great customer experience.
Our omnichannel and secure payment solutions are simple to integrate with any telephony infrastructure, software or CRM system.
With customer-led feature development and proactive campaign monitoring, we’ll help you increase productivity.
Reassure your customers and reduce your business risk with compliant solutions for payments and all your contact centre needs.
Powerful analytics and real time monitoring, giving you the tools to define and refine agent behaviours, customer journeys and quality assurance.
Our collaborative approach to development ensures the services we provide are tailored to fit your business needs; both now and in the future.
Delivering world class customer service
Providing unrivalled customer support 24/7/365 at no extra cost, our team of experienced service engineers are right here, always working with you.
Compliant technology made easy
Our solutions remove the complexities associated with the key regulators
and compliance bodies;
let us show you how.
Trusted for over 15 years
Our leading cloud contact centre technology has been helping organisations manage their customer engagement since 2004.About Us
Expertise comes as standard
Unlimited access to our expert team for advice and when it matters most.
Pro-actively monitoring your campaigns, we’re your eyes & ears.
We’ve been solving problems and finding solutions for over 15 years.
What our customers sayView testimonials
"The Ultracomms solution stood out for several reasons: As a cloud-based solution, it is so easy to deploy; value for money; the fact that it is rich in features; and the support that Ultracomms is able to provide. The technology was new to us and we needed a partner who could guide us through the process, not just during implementation but for years to come. Ultracomms is very much leading the way in dialler innovation and we feel sure that we’ve invested in a future-proof system."